Our Total Service Promise
There are four key principles that underpin all of the work we do:
- Customer satisfaction
- Financial control
With this framework, we offer quality contract management which will result in strong, mutually beneficial relationships. It also gives us the ability to provide managed services solutions to any arising contract requirements and ensures that staff delivering the service, as well as the public, remain safe at all times.
Health and safety and the protection of the environment is paramount to Fountains.
We strive to ensure that no one is hurt through our activities and the environment is improved as a consequence of our presence. We recognise that excellence in health, safety and environmental performance provides competitive advantage as well as reducing company running costs.
Health, safety and environmental targets will, year on year, become more challenging as we continue to out-perform previous targets, ensuring we are always motivated to deliver continuous improvement.
Our systems are certified to meet excellence standards and modelled on the HSE's guidance for successful Health and Safety Management: HSG 65:
ISO 9001: 2008 - Quality standards
ISO 14001: 2004 - Environmental standards
OHSAS 18001: 2007 - Occupational Health and Safety standards
Our proactive approach is exemplified by regular site visits that all responsible directors, managers and supervisors conduct to facilitate a team approach to safety excellence.
Our approach and achievements are recognised externally, and we are very proud of our recent, prestigious awards. Please visit our awards section for futher details.